AI Ops for Ecommerce

I find where AI makes you the most money.
Then I build it.

A 60-minute diagnostic to find your highest-ROI AI opportunities, then 2-3 weeks of implementation to make them real. For DTC brands doing $1M+.

Book the Diagnostic - $997 See how it works
100% money-back guarantee — if the diagnostic doesn't pay for itself, you get a full refund.
The diagnostic, by the numbers
0min
Diagnostic call
0h
Roadmap delivered
0-5
AI opportunities
0-3wk
Buildout phase
The Problem

Most brands are either ignoring AI
or using it badly. Both cost money.

Some brands haven't touched AI and are falling behind. Others jumped in, got generic output, and wasted more time fixing it than doing it manually.

Off-brand AI output

You're writing product pages yourself because every AI tool you've tried sounds generic. Spending more time fixing output than it saves you.

Generic AI = wasted hours fixing tone

Stale workflows

You're still running email flows you set up two years ago. Paying agencies $10K/mo who don't understand your brand. Knowing AI could help - just not where to start.

$10K/mo agencies that miss your voice

No clear starting point

You know AI should be part of your stack. You just need someone to show you exactly where it creates the most leverage - then build it for you.

Knowing ≠ implementing
How It Works

Two phases. Diagnostic first,
then implementation.

I figure out what matters most for your store, then I build it. No guessing, no generic packages.

Phase 1

AI Ops Diagnostic

60-90 min deep-dive into your operations. I audit your tools, map your workflows, and identify the 3-5 AI opportunities that will make or save you the most money.

$997 one-time
Phase 2

AI Ops Buildout

2-3 weeks of implementation against the top priorities from your diagnostic. I build the systems, configure the tools, and hand you everything.

Scoped after your diagnostic
Phase 1

AI Ops Diagnostic

A 60-90 minute deep-dive into your operations - marketing, CX, fulfillment, product, whatever touches revenue. Not a sales pitch - a working session where I audit your actual tools and find where you're bleeding time and money.

You walk away with a prioritized roadmap of your 3-5 highest-ROI AI opportunities, with implementation timelines and expected impact. Whether you build it yourself or move forward with a Buildout, you'll know exactly what to do and why.

$997 one-time

Credits toward your AI Ops Buildout if you move forward

Book Your Diagnostic
What You Get

Full operations audit

I go through your tools, workflows, and team processes - marketing, CX, ops, and anything else touching revenue

Workflow mapping

Every manual bottleneck and time sink identified and documented

Opportunity ranking

Your 3-5 highest-ROI AI opportunities, prioritized by impact and effort

Implementation roadmap

Delivered within 48 hours - specific recommendations with timelines and expected outcomes

Phase 2

AI Ops Buildout

Scoped based on your diagnostic. 2-3 weeks of focused implementation.
You own everything at handoff.

Pricing is scoped after your diagnostic based on complexity and priorities. Your $997 diagnostic fee credits toward the Buildout.

01

Brand Brain Deployment

Full 55-file brand knowledge base built collaboratively with you. Voice, positioning, personas, products, objections, guardrails - the foundation that makes every AI output sound like your brand.

02

AI Workflow Setup

Claude or Cursor configured with your Brand Brain, custom workflows, and standard operating procedures. Your team generates on-brand output from day one.

03

Custom AI Agents

Purpose-built agents for your specific workflows - whether that's generating product content, triaging support tickets, analyzing customer data, or automating reporting.

04

CX & Support Automation

AI-powered help centers, ticket triage, response drafting, and FAQ generation - built from your actual support data and brand voice.

05

Ops & Process Automation

Identify the manual workflows eating your team's time and build AI systems to cut them in half. Reporting, data entry, inventory ops, vendor comms - whatever the diagnostic surfaces.

06

Marketing & Content Systems

Email flows, product pages, SEO content, ad creative - deployed on your Brand Brain so every channel sounds like your brand. The specific mix depends on your priorities.

Every Buildout includes check-in calls during the build and a full walkthrough at handoff. You own everything I create.

Start with the Diagnostic
Who This Is For

Built for DTC brands doing $1M+ in revenue.

Big enough to need real infrastructure. Lean enough that hiring a full team doesn't make sense yet. You know AI should be part of your stack — you just need someone to show you where and build it.

01

You're spending $5K+/mo on marketing but doing most of the work yourself.

02

You've tried AI tools but the output never sounds like your brand.

03

You have Shopify + Klaviyo (or similar) and want them working harder.

04

You'd rather invest in systems than hire another person.

Who's Behind This

You work directly with me.

Lala Alexandra - Top Rated Upwork freelancer
Top Rated · Upwork

Lala Alexandra

Senior Digital and AI Transformation

I build AI systems for ecommerce brands. I've spent the last decade running marketing, CRO, and growth ops for DTC and B2B teams - auditing tools, fixing funnels, and shipping systems that actually move revenue. Now I focus on one thing: finding where AI creates the most leverage for your store and building it for you.

When you book an AI Ops engagement, you work directly with me. Not a junior. Not a freelancer relay. The person who runs the diagnostic also builds the system, signs off on every deliverable, and hands it over.

Top Rated
Upwork status
100%
Job success
10+ yrs
Growth + ops
View Upwork Profile Book the Diagnostic
Questions

Common questions

A 60-90 minute deep-dive into your operations - marketing, CX, fulfillment, whatever touches revenue. I audit your actual tools and workflows, identify where AI creates the highest ROI for your store, and deliver a prioritized roadmap within 48 hours. $997, and it credits toward your Buildout if you move forward.

2-3 weeks of focused implementation against the top priorities from your diagnostic. I build the systems, configure the tools, and hand you everything at the end. Check-in calls during the build so nothing ships without your sign-off.

It depends on what the diagnostic surfaces. Could be a Brand Brain deployment, AI workflow setup for your team, custom agents for CX or ops, marketing automation, process streamlining - whatever creates the most impact for your specific situation.

One senior operator with AI agents, not a team of juniors. Custom-scoped to your actual needs, not a generic retainer. You own everything I build - the Brand Brain, the copy, the workflows, the systems. If we part ways, you keep it all.

DTC brands doing $1M+ in revenue. Big enough to need real infrastructure, lean enough that hiring a full team doesn't make sense yet. Especially strong with supplement, outdoor, and enthusiast brands.

The $997 Diagnostic fee credits toward your Buildout if you move forward. Think of the Diagnostic as step one of getting the work done - not a separate purchase.

Lala Alexandra runs every engagement personally. AI agents handle production volume. Lala handles strategy, QA, and brand alignment. Every deliverable is reviewed before handoff.

For past Buildout clients, yes. Monthly retainers for continued execution - same operator, same Brand Brain, ongoing output. Ask about it after your Buildout.

Ready to find out where AI
makes you the most money?

Book the Diagnostic. I'll deep-dive into your operations, find your highest-ROI opportunities, and deliver a prioritized roadmap within 48 hours. Move forward and your diagnostic fee credits toward the Buildout.

Book the Diagnostic - $997
Roadmap in 48 hours
Credits toward Buildout
You own everything I build
AI Ops Diagnostic $997
Book Diagnostic